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SynGabs's avatar
SynGabs
2 years ago

Madden 24 keeps losing connection to EA servers

My game keeps constantly disconnecting fom EA servers. I have tried every troubleshooting EAhelp told me to go through and nothing solved the issue. After 10-15 minutes of gameplay, I lose connection...
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @SynGabs 

When you have a moment, can we try the following?

Thanks!

SynGabs's avatar
SynGabs
2 years ago

It didn't work

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @SynGabs, What type of network connection do you use?

    • SynGabs's avatar
      SynGabs
      2 years ago

      I'm using ethernet with very good speed. The network is not the issue because I have already tried playing on wireless, ethernet and used my phone to switch connection but the issue still popped up so it doesn't come from my network.

      I have tried getting the DNS to 8.8.8.8 and 8.8.4.4.

      I used "cmd" to empty the cache and reset all IP settings on IPV4 and IPV6.

      I did the power cycles on my pc and on the router.

      I have uninstalled the game 3 times.

      I checked files integrity.

      Nothing worked

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago

        Hey @SynGabs 

        Would it be possible to test either on a new user or admin account, or trying your device on a different network?

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