Madden 24 (PC) Game Crashing on Launch

Madden 24 (PC) Crashing on Launch.

Game was working a couple of days ago.

PC meets all requirements.

Recent Windows 11 Updates & Update to 24.5.1 AMD Graphics Drivers

No issues in another other applications or games.

Steps tried

Reboot
Repair did not work
Renamed C:\Users\UserName\Documents\Madden NFL 24\UserSettings.dat to undo any possible settings changes
Ran as administrator
Disabled CFG (Control Flow Guard)
Disabled Security Software
Closed other applications
Uninstall / Reinstall

Crash stacks:

Spoiler

CONTEXT:  (.ecxr)rax=000000e8a1b801e8 rbx=0000000000000000 rcx=00000000a1dcb860
rdx=00000000ffffffff rsi=000000006f50fec0 rdi=00000001695d22c0
rip=00000001439f8d06 rsp=00000000e330e7f0 rbp=00000000e330e889
 r8=00000000005af680  r9=00000000e330e658 r10=d574af2770d9fa70
r11=00000000e330e7c8 r12=0000000000000004 r13=0000000000000070
r14=00000000ffffffff r15=0000000000000018
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
Madden24!GetDenuvoTimeTicketRequest+0x6b4676:
00000001`439f8d06 8b88c0000000    mov     ecx,dword ptr [rax+0C0h] ds:000000e8`a1b802a8=????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00000001439f8d06 (Madden24!GetDenuvoTimeTicketRequest+0x00000000006b4676)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 000000e8a1b802a8
Attempt to read from address 000000e8a1b802a8

PROCESS_NAME:  Madden24.exe

READ_ADDRESS:  000000e8a1b802a8 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000000e8a1b802a8

STACK_TEXT:  
00000000`e330e7f0 00000001`439bb73d     : 00000001`04704a80 00000000`a1dcb860 00000000`a1dcb860 00000000`a1dcb860 : Madden24!GetDenuvoTimeTicketRequest+0x6b4676
00000000`e330e8f0 00000001`439dd7c2     : 00000000`00000000 00000000`4e756c6c ffffffff`ffffffff 00000000`32b46e80 : Madden24!GetDenuvoTimeTicketRequest+0x6770ad
00000000`e330e9b0 00000001`439bec9c     : 00000000`a1dcd740 00000000`e330eb10 00000000`a1dcb860 00000000`a1dcd710 : Madden24!GetDenuvoTimeTicketRequest+0x699132
00000000`e330ea10 00000001`43846068     : 00000001`8a361bb9 00000001`65b60000 00000001`65b60000 00000000`a1dc8f60 : Madden24!GetDenuvoTimeTicketRequest+0x67a60c
00000000`e330f410 00000001`4384622d     : 00000000`00000000 00000000`00000004 00000000`00000000 00000000`00000006 : Madden24!GetDenuvoTimeTicketRequest+0x5019d8
00000000`e330f910 00000001`42b1054a     : 00000000`6f5d6c80 00000000`00000000 00000000`00000000 00000000`00000000 : Madden24!GetDenuvoTimeTicketRequest+0x501b9d
00000000`e330f9a0 00000001`42b175d9     : 00000000`00000688 00000000`e2245220 00000000`00000000 00000000`6f602a00 : Madden24!fb::FootballUISystem::getType+0x6e997a
00000000`e330fa90 00000001`42b14a0c     : 00000000`e22455d0 00000001`4ac74678 00000001`4ac74678 00000000`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f0a09
00000000`e330faf0 00000001`42b17482     : 00000000`00000688 00000000`e330fd20 00000000`00000000 00000000`28949000 : Madden24!fb::FootballUISystem::getType+0x6ede3c
00000000`e330fc00 00000000`00000688     : 00000000`e330fd20 00000000`00000000 00000000`28949000 ffffffff`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f08b2
00000000`e330fc08 00000000`e330fd20     : 00000000`00000000 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 : 0x688
00000000`e330fc10 00000000`00000000     : 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 00000000`e330fcc0 : 0xe330fd20


SYMBOL_NAME:  Madden24+6b4676

MODULE_NAME: Madden24

IMAGE_NAME:  Madden24.exe

STACK_COMMAND:  ~27s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_Madden24.exe!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.0.0

FAILURE_ID_HASH:  {b15c47ea-5d7b-8735-55c7-54c8d8307561}

Followup:     MachineOwner
---------

0:027> lmvm Madden24Browse full module liststart             end                 module name
00000001`40000000 00000001`5a282000   Madden24   (export symbols)       Madden24.exe
    Loaded symbol image file: Madden24.exe
    Mapped memory image file: G:\EAGames\Madden NFL 24\Madden24.exe
    Image path: G:\EAGames\Madden NFL 24\Madden24.exe
    Image name: Madden24.exe
    Browse all global symbols  functions  data    Timestamp:        Fri Apr 12 20:06:05 2024 (6619F69D)
    CheckSum:         17C5C861
    ImageSize:        1A282000
    File version:     1.0.0.0
    Product version:  2024.0.0.0
    File flags:       1 (Mask 17) Debug
    File OS:          4 Unknown Win32
    File type:        0.0 Unknown
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Electronic Arts Inc.
        ProductName:      Madden NFL 24
        ProductVersion:   2024, 0, 0, 0
        FileVersion:      1, 0, 0, 0
        FileDescription:  Madden NFL 24
        LegalCopyright:   Copyright © 2023 Electronic Arts Inc. All rights reserved.

CONTEXT: (.ecxr)rax=000000e8a1b801e8 rbx=0000000000000000 rcx=00000000a1dcb860 rdx=00000000ffffffff rsi=000000006f50fec0 rdi=00000001695d22c0 rip=00000001439f8d06 rsp=00000000e330e7f0 rbp=00000000e330e889 r8=00000000005af680 r9=00000000e330e658 r10=d574af2770d9fa70 r11=00000000e330e7c8 r12=0000000000000004 r13=0000000000000070 r14=00000000ffffffff r15=0000000000000018 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 Madden24!GetDenuvoTimeTicketRequest+0x6b4676: 00000001`439f8d06 8b88c0000000 mov ecx,dword ptr [rax+0C0h] ds:000000e8`a1b802a8=???????? Resetting default scope EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00000001439f8d06 (Madden24!GetDenuvoTimeTicketRequest+0x00000000006b4676) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 000000e8a1b802a8 Attempt to read from address 000000e8a1b802a8 PROCESS_NAME: Madden24.exe READ_ADDRESS: 000000e8a1b802a8 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 000000e8a1b802a8 STACK_TEXT: 00000000`e330e7f0 00000001`439bb73d : 00000001`04704a80 00000000`a1dcb860 00000000`a1dcb860 00000000`a1dcb860 : Madden24!GetDenuvoTimeTicketRequest+0x6b4676 00000000`e330e8f0 00000001`439dd7c2 : 00000000`00000000 00000000`4e756c6c ffffffff`ffffffff 00000000`32b46e80 : Madden24!GetDenuvoTimeTicketRequest+0x6770ad 00000000`e330e9b0 00000001`439bec9c : 00000000`a1dcd740 00000000`e330eb10 00000000`a1dcb860 00000000`a1dcd710 : Madden24!GetDenuvoTimeTicketRequest+0x699132 00000000`e330ea10 00000001`43846068 : 00000001`8a361bb9 00000001`65b60000 00000001`65b60000 00000000`a1dc8f60 : Madden24!GetDenuvoTimeTicketRequest+0x67a60c 00000000`e330f410 00000001`4384622d : 00000000`00000000 00000000`00000004 00000000`00000000 00000000`00000006 : Madden24!GetDenuvoTimeTicketRequest+0x5019d8 00000000`e330f910 00000001`42b1054a : 00000000`6f5d6c80 00000000`00000000 00000000`00000000 00000000`00000000 : Madden24!GetDenuvoTimeTicketRequest+0x501b9d 00000000`e330f9a0 00000001`42b175d9 : 00000000`00000688 00000000`e2245220 00000000`00000000 00000000`6f602a00 : Madden24!fb::FootballUISystem::getType+0x6e997a 00000000`e330fa90 00000001`42b14a0c : 00000000`e22455d0 00000001`4ac74678 00000001`4ac74678 00000000`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f0a09 00000000`e330faf0 00000001`42b17482 : 00000000`00000688 00000000`e330fd20 00000000`00000000 00000000`28949000 : Madden24!fb::FootballUISystem::getType+0x6ede3c 00000000`e330fc00 00000000`00000688 : 00000000`e330fd20 00000000`00000000 00000000`28949000 ffffffff`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f08b2 00000000`e330fc08 00000000`e330fd20 : 00000000`00000000 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 : 0x688 00000000`e330fc10 00000000`00000000 : 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 00000000`e330fcc0 : 0xe330fd20 SYMBOL_NAME: Madden24+6b4676 MODULE_NAME: Madden24 IMAGE_NAME: Madden24.exe STACK_COMMAND: ~27s; .ecxr ; kb FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_Madden24.exe!Unknown OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.0.0.0 FAILURE_ID_HASH: {b15c47ea-5d7b-8735-55c7-54c8d8307561} Followup: MachineOwner --------- 0:027> lmvm Madden24Browse full module liststart end module name 00000001`40000000 00000001`5a282000 Madden24 (export symbols) Madden24.exe Loaded symbol image file: Madden24.exe Mapped memory image file: G:\EAGames\Madden NFL 24\Madden24.exe Image path: G:\EAGames\Madden NFL 24\Madden24.exe Image name: Madden24.exe Browse all global symbols functions data Timestamp: Fri Apr 12 20:06:05 2024 (6619F69D) CheckSum: 17C5C861 ImageSize: 1A282000 File version: 1.0.0.0 Product version: 2024.0.0.0 File flags: 1 (Mask 17) Debug File OS: 4 Unknown Win32 File type: 0.0 Unknown File date: 00000000.00000000 Translations: 0409.04b0 Information from resource tables: CompanyName: Electronic Arts Inc. ProductName: Madden NFL 24 ProductVersion: 2024, 0, 0, 0 FileVersion: 1, 0, 0, 0 FileDescription: Madden NFL 24 LegalCopyright: Copyright © 2023 Electronic Arts Inc. All rights reserved.

Spoiler

FILE_IN_CAB:  CrashDump_2024.05.18_00.47.58.739.mdmp

COMMENT:  Frostbite MiniDump. Address: 1439f8d06 (In Windbg type: .ecxr)
[EOF]

CONTEXT:  (.ecxr)rax=000000e8a1b801e8 rbx=0000000000000000 rcx=00000000a1dcb860
rdx=00000000ffffffff rsi=000000006f50fec0 rdi=00000001695d22c0
rip=00000001439f8d06 rsp=00000000e330e7f0 rbp=00000000e330e889
 r8=00000000005af680  r9=00000000e330e658 r10=d574af2770d9fa70
r11=00000000e330e7c8 r12=0000000000000004 r13=0000000000000070
r14=00000000ffffffff r15=0000000000000018
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
Madden24!GetDenuvoTimeTicketRequest+0x6b4676:
00000001`439f8d06 8b88c0000000    mov     ecx,dword ptr [rax+0C0h] ds:000000e8`a1b802a8=????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00000001439f8d06 (Madden24!GetDenuvoTimeTicketRequest+0x00000000006b4676)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 000000e8a1b802a8
Attempt to read from address 000000e8a1b802a8

PROCESS_NAME:  Madden24.exe

READ_ADDRESS:  000000e8a1b802a8 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000000e8a1b802a8

STACK_TEXT:  
00000000`e330e7f0 00000001`439bb73d     : 00000001`04704a80 00000000`a1dcb860 00000000`a1dcb860 00000000`a1dcb860 : Madden24!GetDenuvoTimeTicketRequest+0x6b4676
00000000`e330e8f0 00000001`439dd7c2     : 00000000`00000000 00000000`4e756c6c ffffffff`ffffffff 00000000`32b46e80 : Madden24!GetDenuvoTimeTicketRequest+0x6770ad
00000000`e330e9b0 00000001`439bec9c     : 00000000`a1dcd740 00000000`e330eb10 00000000`a1dcb860 00000000`a1dcd710 : Madden24!GetDenuvoTimeTicketRequest+0x699132
00000000`e330ea10 00000001`43846068     : 00000001`8a361bb9 00000001`65b60000 00000001`65b60000 00000000`a1dc8f60 : Madden24!GetDenuvoTimeTicketRequest+0x67a60c
00000000`e330f410 00000001`4384622d     : 00000000`00000000 00000000`00000004 00000000`00000000 00000000`00000006 : Madden24!GetDenuvoTimeTicketRequest+0x5019d8
00000000`e330f910 00000001`42b1054a     : 00000000`6f5d6c80 00000000`00000000 00000000`00000000 00000000`00000000 : Madden24!GetDenuvoTimeTicketRequest+0x501b9d
00000000`e330f9a0 00000001`42b175d9     : 00000000`00000688 00000000`e2245220 00000000`00000000 00000000`6f602a00 : Madden24!fb::FootballUISystem::getType+0x6e997a
00000000`e330fa90 00000001`42b14a0c     : 00000000`e22455d0 00000001`4ac74678 00000001`4ac74678 00000000`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f0a09
00000000`e330faf0 00000001`42b17482     : 00000000`00000688 00000000`e330fd20 00000000`00000000 00000000`28949000 : Madden24!fb::FootballUISystem::getType+0x6ede3c
00000000`e330fc00 00000000`00000688     : 00000000`e330fd20 00000000`00000000 00000000`28949000 ffffffff`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f08b2
00000000`e330fc08 00000000`e330fd20     : 00000000`00000000 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 : 0x688
00000000`e330fc10 00000000`00000000     : 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 00000000`e330fcc0 : 0xe330fd20


SYMBOL_NAME:  Madden24+6b4676

MODULE_NAME: Madden24

IMAGE_NAME:  Madden24.exe

STACK_COMMAND:  ~27s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_Madden24.exe!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.0.0

FAILURE_ID_HASH:  {b15c47ea-5d7b-8735-55c7-54c8d8307561}

Followup:     MachineOwner
---------

0:027> lmvm Madden24Browse full module liststart             end                 module name
00000001`40000000 00000001`5a282000   Madden24   (export symbols)       Madden24.exe
    Loaded symbol image file: Madden24.exe
    Mapped memory image file: G:\EAGames\Madden NFL 24\Madden24.exe
    Image path: G:\EAGames\Madden NFL 24\Madden24.exe
    Image name: Madden24.exe
    Browse all global symbols  functions  data    Timestamp:        Fri Apr 12 20:06:05 2024 (6619F69D)
    CheckSum:         17C5C861
    ImageSize:        1A282000
    File version:     1.0.0.0
    Product version:  2024.0.0.0
    File flags:       1 (Mask 17) Debug
    File OS:          4 Unknown Win32
    File type:        0.0 Unknown
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Electronic Arts Inc.
        ProductName:      Madden NFL 24
        ProductVersion:   2024, 0, 0, 0
        FileVersion:      1, 0, 0, 0
        FileDescription:  Madden NFL 24
        LegalCopyright:   Copyright © 2023 Electronic Arts Inc. All rights reserved.

FILE_IN_CAB: CrashDump_2024.05.18_00.47.58.739.mdmp COMMENT: Frostbite MiniDump. Address: 1439f8d06 (In Windbg type: .ecxr) [EOF] CONTEXT: (.ecxr)rax=000000e8a1b801e8 rbx=0000000000000000 rcx=00000000a1dcb860 rdx=00000000ffffffff rsi=000000006f50fec0 rdi=00000001695d22c0 rip=00000001439f8d06 rsp=00000000e330e7f0 rbp=00000000e330e889 r8=00000000005af680 r9=00000000e330e658 r10=d574af2770d9fa70 r11=00000000e330e7c8 r12=0000000000000004 r13=0000000000000070 r14=00000000ffffffff r15=0000000000000018 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 Madden24!GetDenuvoTimeTicketRequest+0x6b4676: 00000001`439f8d06 8b88c0000000 mov ecx,dword ptr [rax+0C0h] ds:000000e8`a1b802a8=???????? Resetting default scope EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00000001439f8d06 (Madden24!GetDenuvoTimeTicketRequest+0x00000000006b4676) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 000000e8a1b802a8 Attempt to read from address 000000e8a1b802a8 PROCESS_NAME: Madden24.exe READ_ADDRESS: 000000e8a1b802a8 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 000000e8a1b802a8 STACK_TEXT: 00000000`e330e7f0 00000001`439bb73d : 00000001`04704a80 00000000`a1dcb860 00000000`a1dcb860 00000000`a1dcb860 : Madden24!GetDenuvoTimeTicketRequest+0x6b4676 00000000`e330e8f0 00000001`439dd7c2 : 00000000`00000000 00000000`4e756c6c ffffffff`ffffffff 00000000`32b46e80 : Madden24!GetDenuvoTimeTicketRequest+0x6770ad 00000000`e330e9b0 00000001`439bec9c : 00000000`a1dcd740 00000000`e330eb10 00000000`a1dcb860 00000000`a1dcd710 : Madden24!GetDenuvoTimeTicketRequest+0x699132 00000000`e330ea10 00000001`43846068 : 00000001`8a361bb9 00000001`65b60000 00000001`65b60000 00000000`a1dc8f60 : Madden24!GetDenuvoTimeTicketRequest+0x67a60c 00000000`e330f410 00000001`4384622d : 00000000`00000000 00000000`00000004 00000000`00000000 00000000`00000006 : Madden24!GetDenuvoTimeTicketRequest+0x5019d8 00000000`e330f910 00000001`42b1054a : 00000000`6f5d6c80 00000000`00000000 00000000`00000000 00000000`00000000 : Madden24!GetDenuvoTimeTicketRequest+0x501b9d 00000000`e330f9a0 00000001`42b175d9 : 00000000`00000688 00000000`e2245220 00000000`00000000 00000000`6f602a00 : Madden24!fb::FootballUISystem::getType+0x6e997a 00000000`e330fa90 00000001`42b14a0c : 00000000`e22455d0 00000001`4ac74678 00000001`4ac74678 00000000`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f0a09 00000000`e330faf0 00000001`42b17482 : 00000000`00000688 00000000`e330fd20 00000000`00000000 00000000`28949000 : Madden24!fb::FootballUISystem::getType+0x6ede3c 00000000`e330fc00 00000000`00000688 : 00000000`e330fd20 00000000`00000000 00000000`28949000 ffffffff`ffffffff : Madden24!fb::FootballUISystem::getType+0x6f08b2 00000000`e330fc08 00000000`e330fd20 : 00000000`00000000 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 : 0x688 00000000`e330fc10 00000000`00000000 : 00000000`28949000 ffffffff`ffffffff 00000000`e330fcc8 00000000`e330fcc0 : 0xe330fd20 SYMBOL_NAME: Madden24+6b4676 MODULE_NAME: Madden24 IMAGE_NAME: Madden24.exe STACK_COMMAND: ~27s; .ecxr ; kb FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_Madden24.exe!Unknown OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.0.0.0 FAILURE_ID_HASH: {b15c47ea-5d7b-8735-55c7-54c8d8307561} Followup: MachineOwner --------- 0:027> lmvm Madden24Browse full module liststart end module name 00000001`40000000 00000001`5a282000 Madden24 (export symbols) Madden24.exe Loaded symbol image file: Madden24.exe Mapped memory image file: G:\EAGames\Madden NFL 24\Madden24.exe Image path: G:\EAGames\Madden NFL 24\Madden24.exe Image name: Madden24.exe Browse all global symbols functions data Timestamp: Fri Apr 12 20:06:05 2024 (6619F69D) CheckSum: 17C5C861 ImageSize: 1A282000 File version: 1.0.0.0 Product version: 2024.0.0.0 File flags: 1 (Mask 17) Debug File OS: 4 Unknown Win32 File type: 0.0 Unknown File date: 00000000.00000000 Translations: 0409.04b0 Information from resource tables: CompanyName: Electronic Arts Inc. ProductName: Madden NFL 24 ProductVersion: 2024, 0, 0, 0 FileVersion: 1, 0, 0, 0 FileDescription: Madden NFL 24 LegalCopyright: Copyright © 2023 Electronic Arts Inc. All rights reserved.

DxDiag.txt98 KB

technical issues

EA_Illium
2 years ago
Hey @Cerathalis

Apologies didn't see it first attached, to confirm you have 132 GB of System RAM?

Also, can you confirm if you have Secureboot enabled on the device? If so, can we try restarting your device in Clean Boot (with only Windows Services running) then try to launch your client and Madden 24 to see if it crashes on launch?

Thanks!

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