Madden 24 PS5

Question

Bought Madden 24 on my PS5 on September 1, 2023, and have not been able to play very much. My PS5 randomly shuts off, like the power cord has been pulled, when Madden 24 is running. I have played numerous hours on other games and apps, so I know it is just an issue with Madden 24. I have deleted the game and reinstalled it, cleared data on my PS5, and unplugged it and plugged it back in. Both the console and Madden 24 are updated fully, so I see no solutions. Any help would be greatly appreciated, as I was quite excited to play the game and spent money on it.

ea_barry · Answer

@BigPhilly5&nbsp;

Your console is almost certainly overheating.&nbsp;

Vacuum away any dust/lint from the air vents, fan and heatsinks and store the console out in the open rather than in an enclosed cabinet.

Thanks.

bigphilly5 · Answer

@EA_Barry I do not think that is the issue, as I do not have this problem with other games, and I already have done the steps you've suggested. Also, the console is no hotter to the touch than normal. Do you have any other potential solutions? The live chat told me to contact Sony, but I am not sure why it is only a problem with Madden 24. Thank you!!!

chrarroyo · Answer

I have the same issue as this person tried all the steps he did and cleaned it thoroughly&nbsp;

goonsquadbino · Answer

Highly unlikely it’s a dust problem, but if it is the damage has already been done and it’s permanent. It’s slow on all consoles right now compared to pc. Multiple crashes might be linked to overheating, or you have a hardware issue. Are you able to run everything else with no problems?

jonesie3hockey7 · Answer

I have the same issue. If this game bricks my PS5 because they can’t acknowledge their game is the problem, I have no issue filing in small claims with them. It’s a documented issue that they refuse to recognize.

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Madden 24 PS5

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