Forum Discussion

097133's avatar
2 years ago
Solved

Madden 24 Will not Boot Up (Xbox X/S)

My Madden won’t even get past the loading screen, I’ve looked through various threads, I’ve uninstalled and reinstalled, I’ve cleared local save data, I have restarted my xbox and nothing seems to wo...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @097133 

    Thanks for the additional information, can we give the following a try?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 

About Madden NFL 24 Technical Issues & Bugs

Need support with tech. performance, or connectivity issues in Madden NFL 24? Join us here to discuss troubleshooting.3,403 PostsLatest Activity: 2 years ago