Madden 24 Xbox X|S Crashing During Launch — Tried Everything
I am unexpectedly unable to launch madden 24 on my Xbox series X. When loading the game, it shows the starting screen, then goes black, then forces me back to the Home Screen. At times, it’ll go past the first loading screen and appear to begin loading then it will freeze and crash again.
This was not happening yesterday afternoon (12/7/2023) as I was able to play, but happened later that night.
I have tried EVERYTHING possible to me and nothing will work.
Here is the following I have tried:
- Quitting the game after I open it.
- Restarting my Xbox.
- going offline and trying to open the game, still crashes.
- Clearing cache from persistent storage and restarting.
- Signing out and trying to open it.
- Restarting console but keeping all games and apps.
- Clearing saved game data, restarting the Xbox, and retrying.
- changing DNS settings to 8.8.8.8 primary and 8.8.4.4 secondary, restarting then opening the game.
- cleared alternate MAC address then restarted the Xbox and reopened.
- Turning the Xbox off, and leaving unplugged for over 2 minutes multiple times then trying to launch the game.
- changed from wired connection to wireless. Then when that didn’t work I changed from wireless to wired internet.
- my NAT type is open (tested the NAT connection).
- Uninstalled madden 24 X|S version and reinstalled (twice).
- downloaded the non-X|S version and that one does launch.
- finally, I factory reset my entire Xbox removing all my games and apps (over 800 gbs worth), redownloaded madden 24 X|S AND THE GAME STILL WILL NOT OPEN. After the factory reset and redownloading, nothing has changed.
This is BEYONG infuriating as now Madden 24 X|S still will not open (had me and my friends franchise mode on it as well) and now all my other games have to be redownloaded. I have attempted every single fix I can find.
I cannot find anyone else with my same issue. What else is there left to do to fix this?
thanks.
