Madden crashing
Keep getting disconnected from showdown as if there is a afk timer. if im sitting idle in a lobby for more than 2 minutes i get and discontented from ea servers. if I’m in a game and don’t have the...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Brantlo
Would it be possible to get more information on this?
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- How long are you playing until this happens?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
I’m on ps5
my psn is Brantieyy (capital i)
- EA_Illium
Hey @Brantlo
When you have a moment can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Featured Places
