Madden crashing
Keep getting disconnected from showdown as if there is a afk timer. if im sitting idle in a lobby for more than 2 minutes i get and discontented from ea servers. if I’m in a game and don’t have the...
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I’m on ps5
my psn is Brantieyy (capital i)
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @Brantlo
When you have a moment can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
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