Madden NFL 24 Crashing Xbox Series X/S
It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to t...
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I’m still crashing no matter what game mode I’m in
never in the menus though
Mines crashed in the menus a few times but it's mainly during gameplay that it happens
I hope they fix it soon this been happing since early access its getting really frustrating that u can't finish a game keep getting dash boarded
Extremely frustrating to see that yet again my game crashes when playing online. Same issue has been ongoing since Madden 23.
Halfway through a game, it begins to stutter then freeze, and completely closes the game. Some instances shuts my Xbox off.
The community is begging for a fix to make this game playable. $75 down the drain for a game I can’t play for a 2nd year in a row
Please fix the game! No hot fix / network adjustments works. This is the only game I have a problem with.
It's really starting to get to the point I want a refund ay every game I get into I can't enjoy coz I get dash board in 1st or 2nd quarter it's frustrating and it's starting to make me angry now nearly a week into having the game and still no fix please EA I just wanna spend a lot of money on MUT but I cant
EA_IlliumEA Staff (Retired)
[Update]
Hey Everyone
Thanks to everyone that has shared information about crashing on the Xbox.
If you are still seeing this would it be possible to get the following information?
- Where does the crash happen? (Are you doing the same activity each time?
- How often does it crash and is it always in the same place?
- What graphics setting are you set to for in-game settings?
- Does this happen on another device?
- Does this happen to another account on your device?
- Are you playing from the console's internal drive or an external storage?
Thanks!
@EA_Illium wrote:Hey Everyone
Thanks to everyone that has shared information about crashing on the Xbox.
If you are still seeing this would it be possible to get the following information?
- Where does the crash happen? (Are you doing the same activity each time?
- How often does it crash and is it always in the same place?
- What graphics setting are you set to for in-game settings?
- Does this happen on another device?
- Are you playing from the console's internal drive or an external storage?
Thanks!
@EA_Illium @EA_Shepard- Where does the crash happen? (Are you doing the same activity each time?
- It happens in all game modes within Madden 24. It's sporadic in terms of what specific time during the game. I haven't been able to find a pattern of the crash behavior. When it does happen, it's usually after the ball is snapped or in the middle of a play.
- How often does it crash and is it always in the same place?
- The game crashes all the time. Each time I play a match it crashes between the 1st and 2nd quarter. It's a range of time instead of specific point.
- What graphics setting are you set to for in-game settings?
- I am currently using Performance Mode. Switching to Quality mode doesn't change the behavior. It crashes the same amount. I have tried running the game at 4K @ 120hz, 4k @ 60hz, 1440p @ 120Hz, 1080p @ 60Hz. The behavior doesn't change. I even changed TV's and it didn't fix the problem.
- Does this happen on another device?
- This seems exclusive to Xbox. PC I didn't experience this frequent of crashing. I am going to borrow a friend's xbox to see if it's reproducible on their console.
- Are you playing from the console's internal drive or an external storage?
- I am currently playing from the internal drive. I have tried external storage, no difference in behavior. It still crashes the same amount.
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