Madden NFL 24 Crashing Xbox Series X/S
It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to t...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)[Update]
Hey Everyone
Thanks to everyone that has shared information about crashing on the Xbox.
If you are still seeing this would it be possible to get the following information?
- Where does the crash happen? (Are you doing the same activity each time?
- How often does it crash and is it always in the same place?
- What graphics setting are you set to for in-game settings?
- Does this happen on another device?
- Does this happen to another account on your device?
- Are you playing from the console's internal drive or an external storage?
Thanks!
- Where does the crash happen? (Are you doing the same activity each time?it happens once I’m in ultimate team for 2-5min I can’t seem to play longer that that.
- How often does it crash and is it always in the same place? no not always, I can be adjusting my team or just scrolling through the menus
- What graphics setting are you set to for in-game settings?I’ve tried multiple set up but I’m currently running 1080p with 60hz
- Does this happen on another device?No
- Do you use the same account on another platform? (if so, does this issue happen there as well?)No I do not
- Are you playing from the console's internal drive or an external storage?Internal storage
I’ve tried every single method and combination mentioned by either ea or what I’ve read up online, even thrown in a couple ideas my self and have had no luck. Uninstalled the game and factory reseted then re installed and nothing. It’s definitely a problem on EAs side as I’ve read multiple people have had the exact same problem.
Any help would be great in getting this sorted asap as I’m pretty keen to play.
also note I had no issues playing the old gen version on the series x, that was before I realised I was playing the wrong version lol
Featured Places
