Forum Discussion
@EA_Barry wrote:This sounds like your console may be overheating, check if cleaning the air vents and storing your console out in the open has an effect, thanks.
Hi @EA_Barry ! Thank you for the quick response. At first I thought it was overheating but it’s already out in the open and I recently cleaned it yesterday before the latest shut off. I’ve also checked after every shut off and the console is cool to the touch. It’s very odd, the other day I was able to play all 4 available solo battles in a row with no issue, whereas yesterday I booted up and went directly into MUT Champs and it shut off midway through the 4th quarter. I reached out to Microsoft but they said my best bet was to reach out to EA since it’s only happening on one game.
Your console isn't overheating. Mines crashed a few times since the issue started while playing this game but can play way more in depth graphical games and not have a single problem and never crashed before I got madden 24 and my game started crashing. It's the game forcing your Xbox to shut down rather than just crashing the game. My xbox has a box fan pointed at it almost 24/7 to help with air flow around the xbox and keep it cool. It's been 60 degrees in my area this week and it'll still crash. Console is cold to touch. Everything is fine with the console. Easports really messed up with madden 24. Can't wait for 2knfl to finally get going.
- SconnieGuy2232 years agoRising Scout
@GANGSTASHOTS wrote:Your console isn't overheating. Mines crashed a few times since the issue started while playing this game but can play way more in depth graphical games and not have a single problem and never crashed before I got madden 24 and my game started crashing. It's the game forcing your Xbox to shut down rather than just crashing the game. My xbox has a box fan pointed at it almost 24/7 to help with air flow around the xbox and keep it cool. It's been 60 degrees in my area this week and it'll still crash. Console is cold to touch. Everything is fine with the console. Easports really messed up with madden 24. Can't wait for 2knfl to finally get going.
Ditto to this. I can't wrap my head around why only Madden exhibits the behavior. All other games I own don't have any issues. I'm not gonna pay the $300 non-warranty fee to have my Xbox serviced for a software bug specific to one game..
- 2 years ago
@SconnieGuy223 wrote:
@GANGSTASHOTS wrote:Your console isn't overheating. Mines crashed a few times since the issue started while playing this game but can play way more in depth graphical games and not have a single problem and never crashed before I got madden 24 and my game started crashing. It's the game forcing your Xbox to shut down rather than just crashing the game. My xbox has a box fan pointed at it almost 24/7 to help with air flow around the xbox and keep it cool. It's been 60 degrees in my area this week and it'll still crash. Console is cold to touch. Everything is fine with the console. Easports really messed up with madden 24. Can't wait for 2knfl to finally get going.
Ditto to this. I can't wrap my head around why only Madden exhibits the behavior. All other games I own don't have any issues. I'm not gonna pay the $300 non-warranty fee to have my Xbox serviced for a software bug specific to one game..
I had this issue with MLB The Show the previous 2 years but this year it worked great for both versions . I'm always able to play the old gen version just these new Xbox series versions is where the code crashes and dash boards this is the first year of Madden crashing though so this is surprising. I hope the EA team is truly working on a fix for all our editions of the Xbox series x and s- 2 years ago
After the update I was able to navigate through the mut menus with no dramas, but as soon as I played a challenge I would crash, I’ve never played a series x game with crashing problems so I assume there’s a problem with the game. Please give us a timeline on a fix as it is very frustrating. I’m actually contemplating getting a refund if nothing happens
cheers
- gregbrayman2 years agoSeasoned Traveler@GANGSTASHOTS This has been happening to me for the last two Maddens and it’s still happening. I can’t play a single solo battle game