Madden NFL 24 Crashing Xbox Series X/S
It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to t...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey Everyone,
Thanks for letting us know what you're running across with Madden 24!
If you are still seeing crashing with Madden 24 on the Series X|S, first try going through the following:
Spoiler
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
If crashing continues, please let us know the following if you have not so far:
Platform(X or S):
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Does this happen in a specific mode?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
I’m on Xbox series x
gm: EcoastRaider247
Mut24 crashes every time I try to play an online game. It’s usually in the second quarter.
it also crashes during solo challenges sometimes.
it’s either that it resets to the dashboard or it turns off my Xbox completely to the point that I can’t turn it back on with the controller. This same issue has been happening for the last two Maddens. It’s well last time someone did something about it. I thought it was a heat problem so I have an exhaust fan attached. It’s the same whether I have the fan on top or not. My Xbox is in a well ventilated area and I’ve tried all of your steps and nothing helps
