Forum Discussion
Product: Madden NFL 24
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? praneel003
Date/time issue occurred 8/22/23 3:36 PM
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug Xbox Series X completely shuts off in the middle of the game resulting in me getting a loss. This can happen during both online and offline gameplay.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? It happens randomly, I haven’t seen anything consistent to determine what causes this.
What happens when the bug occurs? Xbox will completely boot off and requires the physical power button on the console to be pushed to be turned back on.
What do you expect to see? A fix implemented that doesn’t result in the console crashing. This only happens on the Series X, I’ve never had it happen on the Series S.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
This has been happening since Madden 21 rolled out onto next gen consoles. A fix would be amazing as it can be super frustrating to be awarded a loss when you’re winning, especially this year where stats don’t track unless you get the win.
I’m having the same exact issue since Madden 22