Madden NFL 24 Crashing Xbox Series X/S

This replay is how you know they don’t care about customers or any problems your having 😂

Same answer for past 3 years is kind of sad if you try this please dont waste your time and request your refund asap! 

Hey Everyone, 

Thanks for letting us know what you're running across with Madden 24!

If you are still seeing crashing with Madden 24 on the Series X|S, first try going through the following:

If crashing continues, please let us know the following if you have not so far:

Platform(X or S):

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Does this happen in a specific mode?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!

are you serious?

This has been happening for me too with all EA games. I got a refund on madden then I decided to try fixing it. I reset my Xbox to factory settings and downloaded the old madden and fifa. It seems to have done the trick. I downloaded madden again before I left for work today. Will post again if it worked. I was able to play a few games of fifa without any interruptions. 

Bucin and Everyone else having this issue 

Just wondering where did you get your Xbox series x from?

I got mine from best buy through a loan program which you paid per month until paid off it was bundled with 2 years of Xbox ultimate. The reason I ask is I had this issue with MLB The Show for 2 years this year was the first I could play it for the Xbox series x version.. 

EA your code is where the logo tries to load the game or mode it spins 1 time and freezes for 10 to 15 seconds before crashing you back to Xbox dashboard. The loading into the mode/game is where you need to start your investigation.

This is the first year ive experienced this with madden and my mood is ruined! I have also had the same issue with mlb the show im going to try and buy the hard copy of the game on friday and see if that helps i have never not played madden and might switch to playstaion after this bs 

Platform(X or S)😕eries x

PSN ID/Xbox GT: greatgang860

Region:usa

Are you getting an error message?no

Does this happen in a specific mode?no

Date this issue started (is it still happening?)?8-15-23

Is anything else happening?no 

Please share any steps you've tried to far to resolve the issue: all steps 

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

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@EA_Illium wrote:
Hi @JDL62902,
I wanted to confirm if you are still seeing crashing on your Series X?

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EA I think everyone in this thread is having this issue with the Xbox S eries X Version 

EA your code is where the logo tries to load the game or mode it spins 1 time and freezes for 10 to 15 seconds before crashing you back to Xbox dashboard. The loading into the mode/game is where you need to start your investigation for the bad code/bugs 🐛 for the Xbox series x digital version.