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KyrieSwervin11's avatar
KyrieSwervin11
2 years ago

Madden Ps4 Disc won’t upgrade to Ps5 when it says it will

I recently bought madden 24 ps4 disc version from Amazon and on the cover of the game it says it will come with the ps5 edition aswell. Ea also mentions the ps4 disc version will come with the ps5 ve...
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey Everyone, 

I wanted to reach out to confirm with anyone still running into this issue. 

Did you purchase the PS4 disc from the same region you reside in? Would it be possible to get a screenshot of the game/box case? 

Cheers!

Ratttt_King's avatar
Ratttt_King
2 years ago

Yes I purchased it in the same region my account is set up with and fhe first file is the front of the game box and the second file is fhe back of the game box

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