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Fate-2-Go's avatar
Fate-2-Go
7 months ago
Solved

MADDEN24 - out of nothing cant connect anymore

I played madden24 on pc till december. I stopped and now i am back - but i cant play anymore. First - the game start takes now up to 5 minutes (it usually took just seconds). The reason - as far as ...
technical issues
  • Fate-2-Go's avatar
    Fate-2-Go
    7 months ago

    Wow - community guidelines are tough. You removed my FAQ tailed by the present progressive ending - and q of course needs to be replaced by ck when a is usually a u. Coolio 😉 

    First the Problem seems to be solved since a few hours. Second - I am not sure what helped. I did that:

    • I updated Razer Synapse (and with that headset, mouse and keyboard drivers)
    • I rechanged the E-Mail-Adress of my EA-Account to the mail I used before (I changed it few months ago, didnt played since)
    • I disabled all VPN Drivers
    • I Reinstalled (de and re) Visual Studio
    • I killed one installation of Easy Anti Cheat by removing a SWAT installation on Steam (I sometimes had problems caused by Easy Anticheat and BF2042 - I was kicked for having swat installed if AntiCheat on Swat was out of date 🙂)) )

    Since I tried 2 machines, not sure if VS could have been a prob. But I also disabled openvpn coming with windows - so this maybe. Mail - maybe, Anticheat - I bet it was installed on the other PC as well. Razer Synapse is running on all of my machines.

    Interesting is - that even madden23 was running without problems.

    The Problem was, that loading took unbelievable long - because he couldnt connect (thats guessing because you cant see when he is trying to do so) and the message was default "suddenly disconnected / check your connection - somehow like this). Now its working and as fast as usually (didnt tried the 2nd pc now). 

    Again - thank you for being active here and trying to help - cheers

Fate-2-Go's avatar
Fate-2-Go
7 months ago

Windows and GPU are up-to-date (the game worked before anyway, but both are up-to-date as well). Also - nothing corrupt on windows side (I tried a different/new machine as well, no chance to be corrupt -> installed windows, EA and madden only).

  • As I wrote, I already repaired - no change.
  • I uninstalled and reinstalled - no change.
  • I cleared the cache. No change
  • I tried to install on a different - totally new(!) - machine (so an different pc) - no change.
  • All other EA Games work perfectly (even madden 2023 is running without problems, it's only madden 2024 what is not working)
  • And I have no trouble to connect in other EA games, with ea app or anything → my internet is working all the time.
  • I also tried to kill all other unneeded background apps and started the game (I didn't wrote that before, but that's what I tried after repair and clear cache didn't worked) - no change.

Basically all you asked me to do - I already did (as I wrote) and no change.

So what's your next best Tip? (and next time read what people wrote - you suggested to do what I already did - most people would really get grumpy now... I don't)

Cheers

[cm - post edited to follow community guidelines]

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
7 months ago

Hey @Fate-2-Go 

Thanks for trying those steps, to confirm do you get a specific message when it fails to connect to servers?

If possible share any screenshots or video clips you have!

  • Fate-2-Go's avatar
    Fate-2-Go
    7 months ago

    Wow - community guidelines are tough. You removed my FAQ tailed by the present progressive ending - and q of course needs to be replaced by ck when a is usually a u. Coolio 😉 

    First the Problem seems to be solved since a few hours. Second - I am not sure what helped. I did that:

    • I updated Razer Synapse (and with that headset, mouse and keyboard drivers)
    • I rechanged the E-Mail-Adress of my EA-Account to the mail I used before (I changed it few months ago, didnt played since)
    • I disabled all VPN Drivers
    • I Reinstalled (de and re) Visual Studio
    • I killed one installation of Easy Anti Cheat by removing a SWAT installation on Steam (I sometimes had problems caused by Easy Anticheat and BF2042 - I was kicked for having swat installed if AntiCheat on Swat was out of date 🙂)) )

    Since I tried 2 machines, not sure if VS could have been a prob. But I also disabled openvpn coming with windows - so this maybe. Mail - maybe, Anticheat - I bet it was installed on the other PC as well. Razer Synapse is running on all of my machines.

    Interesting is - that even madden23 was running without problems.

    The Problem was, that loading took unbelievable long - because he couldnt connect (thats guessing because you cant see when he is trying to do so) and the message was default "suddenly disconnected / check your connection - somehow like this). Now its working and as fast as usually (didnt tried the 2nd pc now). 

    Again - thank you for being active here and trying to help - cheers

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