Forum Discussion

PeridotDuck's avatar
PeridotDuck
3 years ago

MUT Draft (Solo Draft) - "Our servers cannot process"

XBox One X Madden 24 Despite the fact that I pre-purchased the Deluxe, it is still the basic game that is showing. The MUT Draft (Solo Draft) is still saying "Our servers cannot process your re...
technical issues
MidnightPerfect's avatar
MidnightPerfect
Rising Hotshot
3 years ago

Ea_Shepard  none of those things helped, the error is exactly the same as it was in the video I linked earlier. 

If these do not help, provide us with the following info:

  • Product: EA MADDEN 24
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  • Platform: PC
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  • Which console generation do you have?  PC
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  • What is your Gamertag/PSN ID? MidnightPerfect
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  • Date/time issue occurred : Every single day since pre release launch on the 15th... still not working.
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  • What type of issue do you have? Everytime I go into MUT , MUT DRAFT SOLO it asks me to claim rewards, when I do I get the same error
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  • Which mode has this happened in?  MUT SOLO DRAFT
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  • Which part of the mode? 
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  • Summarize your bug I linked a video that shows the exact problem
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  • How often does the bug occur?  EVERY SINGLE TIME
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  • Where during the game(s) does it occur? 1st game, 4th game etc?  Whenever I go into the MODE Mut DRAFT solo it asks me to claim rewards, when I do I get kicked off and out of Ultimate Team
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  • Steps: How can we find the bug ourselves?  Watch the video I linked
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  • What happens when the bug occurs?  You're kicked off Ultimate team to main menu at startup, you enter and then all your challenges are also messed up.
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  • Video linked again

https://youtu.be/a2LHOy7igKM

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hey Madden Community, 

I wanted to check with everyone in this thread. 

Our team has made a few changes and I wanted to check if this is still happening for anyone.

Thanks!

  • berkaletti937's avatar
    berkaletti937
    3 years ago

    It fixed nothing and the issue is still happening, I mean at this point I pretty much am demanding a refund the game is unplayable 

  • Rubber65Soul's avatar
    Rubber65Soul
    3 years ago

    Just tried. Still receiving the server error message.

  • MidnightPerfect's avatar
    MidnightPerfect
    Rising Hotshot
    3 years ago

    100% still happening Ea_Illium

    Same error as video linked, same error since the 15th, still can't get in solo mut's to grind.

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