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wf1029's avatar
wf1029
3 years ago
Solved

Play next challenge doesn't work

Everytime I select play next challenge I load into the next one and it leaves me at the screen in the screenshot below. Is there anything I can do to resolve this?
technical issues
  • wf1029's avatar
    wf1029
    3 years ago

    Yes it has been fixed. I was about to close this

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @wf1029 Would it be possible to get the following information?

Would it be possible to get more information on this?

 

  • Platform:
  • PSN ID/Gamertag:
  • Are you getting an error message?
  • Which modes does this happen in?
  • Does this happen when loading into a specific more or performing an action in a mode?
  • Does this happen to any other account on the device?
  • How long are you playing until this happens?
  • Are you playing from the device's internal storage or an external drive?
  • What type of network are you using? (Wired, Wireless, Hotspot)
  • Is anything else happening?
  • Please share any steps you've tried to far to resolve the issue:
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag and an EA app Error ID

 

Cheers!

wf1029's avatar
wf1029
3 years ago

I'm on PC. I am not getting an error message. This occurs in Madden Ultimate Team every single time I select Play Next Challenge after completing any of the solo challenges. I have tried it on both internal and external drives, uninstalled and reinstalled and I am on a wired connection. There is a screenshot attached to the initial comment.

    • wf1029's avatar
      wf1029
      3 years ago

      This is the ID I got from my most recent EA Error Report: d993ad21-ca9a-4725-9fac-72c07e0fea81
      I lost the others but have submitted approximately 4

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