Forum Discussion

2 years ago

Pre-Order Bonus Code Not Working (PS5 - Amazon)

Pre-ordered from Amazon (PS5 - Physical Standard Edition). The Pre-order code I received is 'invalid'. Amazon notes this is an issue with EA and to contact them, which im learning is next to imposs...

technical issues

EA_Barry

Community Manager

2 years ago

@nwhidden

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

nwhidden
2 years ago
@EA_Barry I would LOVE to, but each of those links brings me into a loop of the main help page. Im not seeing any way to actually contact an 'advisor'