(PS4) Can't add Online Friends Through Friends Portal
My Madden 24 that I downloaded does not have a friends portal. Pressing R3 does literally nothing. I cannot add friends, and when someone sends me a friend request, it does not appear anywhere. More details below:
-I am signed into my EA account
-I am signed into the Playstation Network
-My Madden 24 and my PS4 both have the latest updates
-I've tried deleting my Madden and redownloading it (did not work)
-Ive tried creating a new EA account (did not work)
-Ive tried creating a case with EA help (no one even bothered to read my email, they just kept suggesting I access the friends portal, which I kept saying is impossible in my copy of Madden)
So far I have tried to get a refund from Sony but they said no. I tried to get a refund from EA and they didn't help. It is very frustrating to get zero help from EA so far after I spent $70 on their game, just for it to not perform as advertised. Playing with online friends is literally the only reason I bought it. I'd like this fixed so I can be able to play the game I bought. Thank you.
Hey there!
It's been a minute since this was opened and discussed. We will wrap this thread up and lock it down as resolved.Players on old-gem consoles will not have the Social Window in the game. Players will need to use the console's invite system that is outside of the game. This issue was reviewed and tested and working as intended.
If you have any new issues or something else to report, feel free to start a new thread or join an existing one so we can keep everything organized.
Thanks, and happy gaming!
Cheers!
