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grooch56's avatar
grooch56
2 years ago
Solved

“In order to access the online features…” Madden 24

Trying to find out why I’m getting the following errors while trying to play the free trial of Madden 24: ”ATTENTION: In order to access the online features for this title your account on PlayStatio...
technical issues
  • EA_Shepard's avatar
    EA_Shepard
    2 years ago

    Hey All,

    With the error that says you must be connected online, that is typically a sync issue with the EA account and the game itself. See if the following helps.

    Log into profile.ea.com and under connections make sure your Gamertag is connected. Sometimes we go a while without realizing it is the wrong EA account

    Once you verify that, reset the password to the EA account Here. 

    Once the password is reset, you can try to log back in but I would do a full reboot of the console first.

nutachi's avatar
nutachi
2 years ago

same thing happening to me! Already did everything possible to try and fix it and no help. Same with ea help chat or even posting a thread on here, no help at all

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey All,

    With the error that says you must be connected online, that is typically a sync issue with the EA account and the game itself. See if the following helps.

    Log into profile.ea.com and under connections make sure your Gamertag is connected. Sometimes we go a while without realizing it is the wrong EA account

    Once you verify that, reset the password to the EA account Here. 

    Once the password is reset, you can try to log back in but I would do a full reboot of the console first.

    • SalariYT's avatar
      SalariYT
      2 years ago

      Tried resetting still hasn’t done anything for me

    • champ3081's avatar
      champ3081
      2 years ago

      I can’t even access the email that the code went to

      • Realhitta42's avatar
        Realhitta42
        2 years ago

        same did u find out the problem

About Madden NFL 24 Technical Issues & Bugs

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