Re: No Audio at all

pc

Update from the original poster of this issue I found a fix to it and EA needs to really fix this ASAP madden doesn't know what your default audio device is if your computer has multiple audio devices enabled so you have to go into your sound settings and disable every single audio device you have that isn't your default this fixed for me

Game has no audio on PC. It worked fine for a few days, now there's no sound. Tried many things:

• Sound Mixer check volume and device output (and tried to explicitly set device)
• Ensure default sound device is set, and tried a different one (headset)
• In game volume options
• Verify files via Steam
• Multiple reboots

No other game I tried (multiple) has this issue.

Same as others, game has no audio on PC. It worked fine for a few days, now there's no sound. Tried many things:

• Sound Mixer check volume and device output (and tried to explicitly set device)
• Ensure default sound device is set, and tried a different one (headset)
• In game volume options
• Verify files via Steam
• Multiple reboots

No other game I tried (multiple) has this issue.

@s1rdr34dl0ck 

It may be worthwhile checking if there was any recent Windows updates, uninstalling that/those may help.

Reinstalling or updating your audio drivers may help too.

Thanks.

No recent updates, and all drivers are up to date.

I tried this, but it did not fix the issue for me. I disabled every sound output device except one, but Madden 24 still has no audio.

It's funny and idiotic how EA will tell you to literally tinker with EVERYTHING from reconnecting all your devices, to reinstalling sound drivers etc. instead of ACTUALLY FIX THEIR BROKEN GAME.

I have never had such issues with any game.

Not with any application.

Had same issues with madden 23.

And now the same issues with madden 24.

But some guy on forums will tell me to reinstall sound drivers, it's literally pathetic and disgusting. EA and all console vendors should refund all purchases of this crap and restrict access to this game on their platforms until its all fixed.

Pathetic.

[Requesting information]

Hey Everyone, 

Thanks for letting us know what your experiencing with Madden NFL 24. 

If you are still seeing issues with losing PC Audio, please try the following:

• Check for driver updates for your audio device
• Verify you don't have another program blocking or stopping audio
• Try restarting your PC and checking if the audio returns. 
• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

If this issue keeps up please let us know the following:

Would it be possible to get more information on this?

• Platform:
• EA ID (GamerTag):
• Are you getting an error message?
• What type of audio device do you have?
• Is it wired or wireless?
• Which modes does this happen in?
• Does this happen when loading into a specific more or performing an action in a mode?
• Does this happen to any other account on the device?
• How long are you playing until this happens?
• Are you playing from the device's internal storage or an external drive?
• What type of network are you using? (Wired, Wireless, Hotspot)
• Is anything else happening?
• Please share any steps you've tried to far to resolve the issue:
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag and an EA app Error ID

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!

Bro thank you