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Re: reason for the season Error Our servers cannot process your request at this time

Same issue, I played game 5 and was gonna go to OT and the game froze (Black screen where I still had sound strangely), when I closed out of the game and loaded it back up I get the error message every time now.

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi everyone, 


    We appreciate you reaching out about this. I merged a few threads together into this one since they were all reporting the same issue. 

    If you're still running into the same error during the Reason for the Season event, can you please share the following info so we can pass it along? 

    • Which platform are you playing on? 
    • What is your Xbox Gamertag/PSN ID/EA Account ID?
    • When did you first start getting the error message? 

    Thank you! 

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