Re: Ultimate team missing and error message “You don’t have access to this section”
It says I have no ban history and even checked with EA help to see if I had a ban and they said no. Even if I was banned I have nothing to be banned.
Forum Discussion
3 Replies
EA_IlliumEA Staff (Retired)
Hi @lowpondlife637, To confirm do you subscribe to Game Pass Core or Ultimate? If so, have you had access in the past?I have game pass ultimate and also have ownership of the game from someone else’s home Xbox and have had access in the past
- EA_Illium
Do you have the last-gen version or the current-gen version (with the X|S icon on the game tile) installed?
Game Pass Ultimate will give you an EA play subscription which only has a timed trial for Madden NFL 24.
To confirm if the game was being accessed via Game Sharing on Xbox there might have been changes with their Xbox account, in which case you might need to speak with Xbox support for assistance as we don't have any support for game sharing and this could be causing a problem with accessing the full game.
