Community ManagerIf you have appealed a ban using the process below, we ask that you allow time for a response, thanks.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
@EA_Barry @How long am I supposed to wait for a “ timely” response? I appealed on the 15th. If themes of Service team cannot provide a response today, I expect a full refund.
I havnt got back to about my wrongful ban either I have no access to online play, I got banned for absolutely no reason this issue needs to be fixed
I am feeling the same way as you, I just filed with the BBB thank you for informing me about them. I feel that I deserve make right for the time I haven't been allowed to use my account especially since it was during the holidays and there were so many deals in the shop.
