Product: Madden NFL 24Platform:PCWhich console generation do you have? Microsoft Xbox Series SWhat is your gamertag/PSN ID? micbro21Date/time issue occurred 8/18/2023 7:00 PM PSTWhat type of issue do you have? GameplayWhich mode has this happened in? Ultimate TeamWhich part of the mode? SeasonsSummarize your bug Every game mode in MUT will not let me connect and gives me "Error: Our servers cannot process your request at this time. Please try again later." Game loads up fine, packs are fine, rest of game menu is fine, auction house is fine.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Not sure. I've restarted my game, tried scanning and repairing, deleted lineups, uninstalled and reinstalled the game.What happens when the bug occurs? It kicks me to the main menu of madden.What do you expect to see? The game load into a matchPS4 Crash Reporting: Please copy the text you put in the crash report here. n/aWhat is the AMD or Nvidia Model Number of your graphics card? NVIDIA GeForce RTX 3060 TiEnter RAM memory size in GB 32 GB Product: Madden NFL 24Platform:PCWhich console generation do you have? Microsoft Xbox Series SWhat is your gamertag/PSN ID? micbro21Date/time issue occurred 8/18/2023 7:00 PM PSTWhat type of issue do you have? GameplayWhich mode has this happened in? Ultimate TeamWhich part of the mode? SeasonsSummarize your bug Every game mode in MUT will not let me connect and gives me "Error: Our servers cannot process your request at this time. Please try again later." Game loads up fine, packs are fine, rest of game menu is fine, auction house is fine.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Not sure. I've restarted my game, tried scanning and repairing, deleted lineups, uninstalled and reinstalled the game.What happens when the bug occurs? It kicks me to the main menu of madden.What do you expect to see? The game load into a matchPS4 Crash Reporting: Please copy the text you put in the crash report here. n/aWhat is the AMD or Nvidia Model Number of your graphics card? NVIDIA GeForce RTX 3060 TiEnter RAM memory size in GB 32 GB

Okay so I actually did find a fix. Your team can only have 55 players in the lineup including subs. Not really sure why EA doesn’t broadcast / share this problem with the user but if you have 56 players in your lineup the game won’t let you Queue into a game

micbro21

3 years ago

Solved

SEASONS - "Error: Our servers cannot process your request at this time."

Product: Madden NFL 24
Platform:PC
Which console generation do you have? Microsoft Xbox Series S
What is your gamertag/PSN ID? micbro21
Date/time issue occurred 8/18/2023 7:00 PM PST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Every game mode in MUT will not let me connect and gives me "Error: Our servers cannot process your request at this time. Please try again later." Game loads up fine, packs are fine, rest of game menu is fine, auction house is fine.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure. I've restarted my game, tried scanning and repairing, deleted lineups, uninstalled and reinstalled the game.
What happens when the bug occurs? It kicks me to the main menu of madden.
What do you expect to see? The game load into a match
PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
What is the AMD or Nvidia Model Number of your graphics card? NVIDIA GeForce RTX 3060 Ti
Enter RAM memory size in GB 32 GB

‌

bug

micbro21
3 years ago
Okay so I actually did find a fix. Your team can only have 55 players in the lineup including subs. Not really sure why EA doesn’t broadcast / share this problem with the user but if you have 56 players in your lineup the game won’t let you Queue into a game

36 Replies

micbro21
3 years ago
Update Online H2H is working just fine. it seems the issue i'm having is only in MUT
micbro21
3 years ago
seems my problem is a theme team issue
gdorn
3 years ago
I played 3 solo battles just fine today but now the 4th one is giving me this same error for 3 hours. I'm on Xbox.
MSerna12345
3 years ago
Same with me on PS5. I’m starting to hate Madden
CFreeMoney
3 years ago
exactly the same issue for me on xbox series s - fourth solo battle stuck in this "servers cannot process your request" holding pattern, no matter what difficulty I try to play, or adjustments I make to my lineup. super annoying
Justgoku
3 years ago
How did you fix it? If you ever did
Justgoku
3 years ago
If you ever fix it or hear about it being fixed reply
Willysee999
3 years ago
Figures, players had to come to the community rescue with a work around for the kicking bug (use Elite Red 80+ kicker)... and now this. I'm having flashbacks to M23 when it was many weeks before MUT / Field Pass / Competitive finally got stable enough to play.
micbro21
3 years ago
Okay so I actually did find a fix. Your team can only have 55 players in the lineup including subs. Not really sure why EA doesn’t broadcast / share this problem with the user but if you have 56 players in your lineup the game won’t let you Queue into a game
micbro21
3 years ago
There is no counter to know how many players you have in your lineup so I had to manually count them and troubleshoot it that way. It would help if EA added a warning message saying “too many players in your lineup” or give us a counter showing how many players you have in the Lineup.