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youll have to go into your pc bios and find CSM and disable it save changes and exit, load bios again and enble secure boot. save and exit then you should be able to launch it.
I did that and now my computer just gives a black screen. So I broke my PC for Madden. Thanks EA
- EA_Illium2 years ago
Community Manager
- 2 years ago
Yes. I have windows 11 and I went into the Bios (Gigabyte) to turn on Secure Boot. I didn’t have the option so I turned off “CSM Support” to get the option. Then I enabled secure boot. After that I have gotten a black screen ever since and I have tried several things to fix it like taking out that motherboard memory battery.
- 2 years ago
@LIIACEllL I had exactly the same issue with a gigabyte motherboard did exactly as you did in the BIOS they still haven't diagnosed the problem with my PC yet which I took in this morning. When I enabled secure boot it went with a weird booting cycle and I also got a black screen and as of the latest my PC isn't booting to the BIOS at all because they think that my motherboard is too outdated to support secure boot so they are troubleshooting it as we speak I updated to windows 11 early this year and depending how the OS was installed for the boot cycle they also feel could be the problem I may need a new motherboard. The instructions for the procedure at all is risky depending on your motherboard I'm not savvy with messing with my BIOS I just followed what was posted like many others and the results are different depending on your situation.
- 2 years ago
same thing happened to me
- 2 years agoIt's just a joke. I've been trying to solve this problem for 3 days. I made extra settings in the BIOS that I don't have to do for other games.
Now I have activated this secure boot, but the game still doesn't work. Now comes the error message that I should start the game via Origin or EA App.
I DO THIS ALL THE TIME AND HOW THE HELL SHOULD I USE ORIGIN IF IT DON'T EXIST ANYMORE!!!- 2 years ago
Look for a setting in bios (Asus motherboards for sure) and look for secure boot os setting. Must be set to windows os instead of other os. Hope this helps.
- 2 years ago@LIIACEllL legit same * went to go change it kept getting black screen with line on top left now its all messed up
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