Forum Discussion

Community Manager

2 years ago

"Servers cannot process your request" error - Challenges

Hi everyone, Are you getting a "servers cannot process your request" error when you're trying to play or complete a Challenge? Please share the information requested below! Which platfor...

technical issues

JrRellek

2 years ago

I’m playing on PlayStation
generation 5
It happens on any challenge but I’m currently trying to complete the Hispanic heritage
The error pops up in 2 places in the same way. if I login to ultimate team I’m able to go to challenge and pick a challenge. I Can play through the first solo. Then if I hit play next challenge it will freeze and kick me out to the main menu saying can’t connect to server. Then I reconnect to the server. Go to the challenges again and this time when I try to play a solo it kicks me out to the main menu saying our servers can’t process your request. Then I go back to solos to play one solo and start the process over.
I started seeing this error last night.
I had just added George Pickens to my lineup
No