"Servers cannot process your request" error - Challenges

Playing madden on PS5. Trying to complete AKA “The Duke” and “OBJ” challenges. Gives me error code every time. Send me back to the main screen. I get to how many stars you get when you complete challenge then it send me an error message. I’ve tried to contact ea support I’ve gotten no help. Was disconnected from support chat each time. Kinda fed up