"Servers cannot process your request" error when entering MUT

Can I  please get some help I  haven’t been able to play no online modes for he past 3 weeks i tweeted ea help and tried to email you guys as well, no respond. It is not on my end because i can Play all my other games but madden i get 100mbps upload  and 600 mbps download  also i would include a video showing what is happening but videos are unsupported extension types for some odd reason