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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

"Servers cannot process your request" error when entering MUT

Hi everyone,  Are you getting a "servers cannot process your request" error when you're trying to enter Madden Ultimate Team? Please share the information requested below!  Which platform ...
technical issues
hownhown's avatar
hownhown
2 years ago

I cannot access into Madden 24 ultimate team at all.

When trying to log in error: "Our servers cannot process you request at this time. Please try again later."

Haven't been playing since Sunday!

Operating system PS5, I do not remember done any changes to the line up. Since I cannot access whole mode I cannot make any suggested changes to the line up. Have used money for Madden currency so expect this to be solved still today. Many thanks in advance.

Baer667's avatar
Baer667
Seasoned Novice
2 years ago

Same here, also in Germany. Can't login any evening after work since 14.05.2024

Worked during the day on the weekend and early Tuesday morning this week.

Can't play in the evening since 9 days. No help from EA Help at all.

Do something in Europe/Germany about this! Fix your Servers EA!

  • acedblwing's avatar
    acedblwing
    2 years ago
    @Baer667 yeah , and it seems that nobody cares at EA. its obvious that this problem concers german players.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    For those of you in Germany, could you let me know which ISP you're on?

      • cemor1987's avatar
        cemor1987
        New Novice
        2 years ago

        Also Telekom

    • Baer667's avatar
      Baer667
      Seasoned Novice
      2 years ago

      Telekom

      • Warwolff_6-4's avatar
        Warwolff_6-4
        2 years ago

        Same here, also Telekom

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