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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

"Servers cannot process your request" error when entering MUT

Hi everyone,  Are you getting a "servers cannot process your request" error when you're trying to enter Madden Ultimate Team? Please share the information requested below!  Which platform ...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

For those of you in Germany, could you let me know which ISP you're on?

Baer667's avatar
Baer667
Seasoned Novice
2 years ago

Telekom

  • Warwolff_6-4's avatar
    Warwolff_6-4
    2 years ago

    Same here, also Telekom

    • acedblwing's avatar
      acedblwing
      2 years ago

      its a telekom problem, i tried a mobile hotspot from my mobile ( O2) and connected to my ps5 and it worked right now, if i switch to my normal internet connection ( Telekom) i get the error...

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @acedblwing 

        Yep. That sounds like a Telekom issue. I'll pass this information on to the team here.

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