Transfer to next gen.
My Madden 23 account was banned. Now I can't get my mut 24 team to transfer from Xbox one to next gen. I can't even contact anyone at EA Sports.
To confirm if you have additional content outside of the deluxe items, like Twitch drops or other purchased content.
That content will not transfer from one generation to another, for more information on cross-play and cross-progression check out our FAQ. We also have more information on how duel-entitlement works here.
What cross-platform progression is supported?
Avatar progression and gear purchases within Superstar mode are shared across PC, PS5, and Xbox Series X|S.What content will carry over if I upgrade to a next-generation console?
No content or progression from Franchise modes, Face of the Franchise, the Yard, or Madden Ultimate Team™ will carry over between console generations using Dual Entitlement, owing to gameplay differences between Xbox One/PS4 versions and Xbox Series X|S/PS5 versions. Please note that Superstar: The League and Superstar: Showdown are not available on PS4 and Xbox One versions of the game. The Yard and Face of the Franchise are not available on PC, PS5, or Xbox Series X|S versions of the game.If you upgrade to Xbox Series X|S or PS5, any content or progression that does not carry over from the previous version will still be available in your Xbox One or PS4 version. You can still access this content when you play the Xbox One or PS4 version of the game as long as you are playing this version on your Xbox One or PS4 console. If you play the Xbox One of PS4 version on your Xbox Series X|S or Gen 5 machine, the content will not transfer.
