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blakebaugh42's avatar
2 years ago
Solved

Wrongly banned;Please refund.

Since I’ve been banned since December 15. Please refund me all the money I’ve spent on this game. I’ve forgiven bugs, but I cannot forgive you wrongly banning me, and you clearly have no intention of reviewing my account in a timely manner, and letting me play the game that I used to enjoy.

  • @EA_Barry @How long am I supposed to wait for a “ timely” response? I appealed on the 15th. If themes of Service team cannot provide a response today, I expect a full refund.

6 Replies

  • @EA_Barry @How long am I supposed to wait for a “ timely” response? I appealed on the 15th. If themes of Service team cannot provide a response today, I expect a full refund.

  • I havnt got back to about my wrongful ban either I have no access to online play, I got banned for absolutely no reason this issue needs to be fixed 

  • I got the ban overturned conveniently after reporting this crap to the BBB (better business bureau), but I still feel like I deserve make rights for not being able to play the game. @EA_Barry
  • I am feeling the same way as you, I just filed with the BBB thank you for informing me about them. I feel that I deserve make right for the time I haven't been allowed to use my account especially since it was during the holidays and there were so many deals in the shop.

  • Sorry for necro post. Did this ever get resolved for you?

    I play strictly offline and now Im randomly banned and about to request a refund for banning me when I only play offline. 

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