Forum Discussion

jsteelman12's avatar
jsteelman12
New Rookie
2 years ago

"You are not a valid Ultimate team user...". Please help

Product: Madden NFL 24 Platform:PlayStation 5 Digital Edition Which console generation do you have? Sony PlayStation 5 Disc Edition What is your gamertag/PSN ID? DroidXJay Date/time issue occurre...
technical issues
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone, 

    Is anyone else getting this error also seeing that you've got a PC persona in the companion app, even if you haven't actually played on PC? 

    • satfreaktom264's avatar
      satfreaktom264
      Hero
      2 years ago

      i can see my ps5, my pc and my series x persona(xbox one currently not visible). I usually play on Series X. I've only played the tutorial on the PC trial version and haven't played the PS5 version at all so far.

    • ngoldam's avatar
      ngoldam
      2 years ago

      Yes, I am having this issue and I have a PS5, Xbox and PC persona. I tried under all 3 and get the same error. 

About Madden NFL 24 Technical Issues & Bugs

Need support with tech. performance, or connectivity issues in Madden NFL 24? Join us here to discuss troubleshooting.3,404 PostsLatest Activity: 3 months ago