"You are not a valid Ultimate team user...". Please help

Product: Madden NFL 24 Platform:PlayStation 5 Digital Edition Which console generation do you have? Sony PlayStation 5 Disc Edition What is your gamertag/PSN ID? DroidXJay Date/time issue occurre...

technical issues

Trout27_Elite

Rising Rookie

3 years ago

Me too

EA_Kent
Community Manager
3 years ago
Hey everyone,

Is anyone else getting this error also seeing that you've got a PC persona in the companion app, even if you haven't actually played on PC?
- satfreaktom264
  Hero
  3 years ago
  i can see my ps5, my pc and my series x persona(xbox one currently not visible). I usually play on Series X. I've only played the tutorial on the PC trial version and haven't played the PS5 version at all so far.
- ngoldam
  3 years ago
  Yes, I am having this issue and I have a PS5, Xbox and PC persona. I tried under all 3 and get the same error.
- dhdssfive
  3 years ago
  yes