Can’t access road to playoffs in mut
Can’t access road to playoffs in mut
Forum Discussion
EA_Aljo
Community Manager
Community ManagerTry clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Try playing again and let me know if your win counts or not.
no didnt work
- EA_Aljo
Thanks for trying. I'm going to look into this further and get back to you when I have an update.
- EA_Aljo
Can you send me a private message with the following details so we can investigate this further?
- Xbox Gamertag
- Approximate time/date you got a win and it wasn't recorded
- Your time zone
Also, if you can get a video of this, that would greatly help. Please put it up somewhere it can be streamed and provide a link to it. Thank you.
