The EA servers are not available at this time error

on Xbox I am repeatedly having the ea servers are not available at this time message. On both college football 25 and on madden 25. All other games online work fine .. I troubleshooted all of the recommendations with internet and reboots etc…

I believe it is a profile issue as I can connect to the servers with my wife’s gamertag in the same console.. but when trying to establish connection with my account it says not available 

Its really annoying. Nothing like grinding all last season to get everything then find out you cant use it

Ive seen one other person not be able to connect to servers. I get the message on everything i do except auction house. But i cant play challenged or connect to servers for over a week, I was able to play for 4 hours on early release then all the sudden  cant connect to servers on over a week  Only thing i can use is the store and auction house  

Hi there, @Bond_Recruit007 

I moved your thread to the Madden 25 forums. It was posted under the EA App forums originally.

As far as this issue goes, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

@truckeduboy @Maverick07 

Try generating a new lineup. Let me know if that works or not.

I can launch the game but when it trys to connect to server if says that it is unable to connect please go to ea.com/help. I was able to play during early access but since I have been unable to connect to online servers. this is pc version on ea app

@FrostxBoss88 

Please see my response directly above yours. Thanks!

@FrostxBoss88 

Sorry about that. Try power cycling your modem/router and restart your PC. Load back into Madden 25 and try again.