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k5xde7xxoewo's avatar
k5xde7xxoewo
Seasoned Newcomer
11 days ago

Cant load madden 25 on pc ea app

Everytime I try to run madden 25 on the ea app, it shows the loading screen for a bit then closes and goes back to the ea app. Can you help me?

5 Replies

  • k5xde7xxoewo's avatar
    k5xde7xxoewo
    Seasoned Newcomer
    4 days ago

    I have tried all those steps and none of them seem to work. I want to point out that when i first run the game for the first time, it gave a error saying something about the anthicheat not being updated and the website i could go to learn how to update it, and i updated it through the EAAntiCheat.Installer.exe. But, everytime i update madden 24 to madden 25, initially it shows that i updated it, but when i close the installer and reopen it, it just shows madden 24 and not the madden 25 that i updated. Nowadays it doesn't even give the error anymore.

  • k5xde7xxoewo's avatar
    k5xde7xxoewo
    Seasoned Newcomer
    7 days ago

    Thank you I will try this later tonight and reply back if it works

  • zman616's avatar
    zman616
    Newcomer
    11 days ago

    I have the same issue, and this doesn't help.  I've been able to play in the past with the same system

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 days ago

    k5xde7xxoewo 

    Try the following troubleshooting steps; thanks.

    1. Make sure your display is connected to your GPU and not the motherboard video output
    2. Download and install all available Windows Updates
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements: 

    Windows minimum requirements

    • OS:Windows 10 - 64-Bit (Latest Update)
    • Processor(AMD):AMD Ryzen 5 1600
    • Processor(Intel):Intel Core i7-6700K (4-cores; 8-threads)
    • Memory:10GB RAM
    • Graphics Card(AMD):AMD Radeon RX 570 4GB
    • Graphics Card(Nvidia):NVIDIA GeForce GTX 1050 Ti 4GB
    • Direct X:DirectX 12 compatible video card (feature level 12_0)
    • Online Connection Requirements:Broadband
    • Hard Drive Space:65GB

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