I figured out a way around it do some solos unlock some packs and when your opening other packs at the bottom left it will say hit square/X button to open 96 genki pack I hope this helps
Community ManagerExiting MUT and then re-entering to open the packs should also resolve this in the meantime.
Are you not reading people’s reply’s? I mean no disrespect, but EA needs to put together a new “team” This game is bugged from top to bottom, from the very day it came out. We put A LOT of money into your product and nothing works. The worst bug you have is the fact that NOOOOO games will count when you win in MUT Champs, (unless your opponent quits or concedes) I e seen probably over a thousand reports of this for months now and you e done absolutely nothing about it. How about a little integrity! When you do answer a concern about it, you say the name bs you say for everything, “restart your console… blah blah blah. Fix your crappy game!
