Missing Mut Rewards
Ive had MUT rewards for a couple years now and have been at the top threshhold the whole time but have never received any types of rewars either year?
Forum Discussion
4 Replies
- EA_Shepard
Community Manager
suarayy For MUT rewards, once they go out and all players should have them, log into the MUT Rewards Site and verify what you should have. If you see you should have them and do not, you will need to set up a case or contact Live Support.
They will need to look into the account with you and get those added as needed.
Thanks!
I talked to them earlier and they confirmed a problem with my account but direcected me to come here and make the post?
I honestly thought MUT rewards, didnt reward anything anymore. Cant say Ive seen anything gifted in the last 2 years either.
- EA_Shepard
suarayy If there is an issue with the account, it would be on their end to escalate or handle it. Community Managers don't resolve account issues. We are not support. We handle contacts here and with studio teams. Sadly posting here would only do anything if we were submitting a bug to the team.
