Hey guys few weeks ago I got almost 7 millions coins wiped and auction banned in madden 25,I’ve done nothing wrong but play the game,ripped loads of packs,built sets and sold the big end players,I’ve disputed multiple emails to get the same EXACT email in return,which is obviously a bot,ive never ever bought or sold coins to anyone and don’t have any other accounts,I’m so annoyed as I love the game so much and been accused of coin distribution which is 100% not true,can anybody please help me get this sorted as I can’t get any help at all.thank you 🤞

Hey there, We're unable to review account bans here in the EA Forums. Please note that you can send up to three disputes to the Terms of Service team. Each of these disputes will be investigated independently and all the information provided by you will be taken into consideration. For further information on how to send a dispute, please see: Get information about EA Account locks, bans, and suspensions

they have a system to detect people who do expensive sets quickly and then say it's impossible for you to have gotten it legit. only way is for them to unban you. maybe you can convince someone on the support team to unban you but more than likely you will be auction banned until next years game

i have been banned that way in a previous game and i never got my account reinstated

Hello Demonpuke666, Welcome to our forum!I can see, you have already contacted EA.I would just like to note, that EA TOS team and EA Support team are different teams.QUICK: The support team can only check the status of your ban; for example if you didn't got the email:https://help.ea.com/en/help/faq/contact-ea-help/LONG WAITING (10+ days): If you want information on ban reason or wants to appeal the ban, you need to contact the TOS team:https://help.ea.com/en-gb/help/account/information-about-locked-or-banned-or-suspended-accounts/

The support team???? Where??? Because I’ve been getting ignored for 3 months now and I still have the same problem. I’ve made multiple posts and NOBODYYYYYY has helped. I’m beyond frustrated and I would like a refund of every dollar I’ve spent on madden 25 ….HELPPPPPPPPPPP

Coin wiped and banned | EA Forums

12 Replies

Demonpuke666
Rising Novice
2 days ago
Hey everyone,still disputing daily and getting the EXACT same email reply everytime,absolutely no help whatsoever🤷‍♂️
Demonpuke666
Rising Novice
14 days ago
Hey mate,almost 7million coins wiped and banned from auction house,absolutely pointless playing the game now as no coin and no auction house.
davuos
Rising Novice
14 days ago
Only banned from auctions or from the game completely?
Demonpuke666
Rising Novice
15 days ago
Yet again another identical email,absolutely ridiculous 🤷‍♂️
Blizzardwizard42
New Traveler
15 days ago
This company sucks **bleep** man, I’m moving on and hopefully millions of others do aswell, the only way they start fixing problems is we all stop playing
Demonpuke666
Rising Novice
16 days ago
Another dispute,exactly same email as before
Demonpuke666
Rising Novice
16 days ago
I’ve sent multiple disputes and all i get is the same EXACT
email
sirstep225
New Rookie
16 days ago
The support team???? Where??? Because I’ve been getting ignored for 3 months now and I still have the same problem. I’ve made multiple posts and NOBODYYYYYY has helped. I’m beyond frustrated and I would like a refund of every dollar I’ve spent on madden 25 ….HELPPPPPPPPPPP
Mikimuster3
Hero+
16 days ago
Hello Demonpuke666, Welcome to our forum!

I can see, you have already contacted EA.
I would just like to note, that EA TOS team and EA Support team are different teams.

QUICK: The support team can only check the status of your ban; for example if you didn't got the email:
https://help.ea.com/en/help/faq/contact-ea-help/

LONG WAITING (10+ days): If you want information on ban reason or wants to appeal the ban, you need to contact the TOS team:
https://help.ea.com/en-gb/help/account/information-about-locked-or-banned-or-suspended-accounts/
EA_cuervo
Community Manager
16 days ago
Hey there,

We're unable to review account bans here in the EA Forums. Please note that you can send up to three disputes to the Terms of Service team. Each of these disputes will be investigated independently and all the information provided by you will be taken into consideration.

For further information on how to send a dispute, please see: Get information about EA Account locks, bans, and suspensions