H2H Rank Rewards Missing

DaOnlyJuan21 
Hey,

The Madden team resolved the issue where players were not able to connect to H2H mode, but they have since resolved that issue. They are still looking into the issue where players have not received their season rewards. You can see their update on the MaddenNFLDirect Channel

The same thing happened to me. What will be the compensation to the players who got screwed over by this issue? I expect a lot more than just my card at this point. 

How are the going to compensate us for the 72 hours with no card? Their needs to be much more compensation for what we have been dealing with. 

I need to speak to somebody personally and I would appreciate if you could provide me with a number or contact to reach out too. 

That doesn’t really matter Ik you an EA sheep but don’t stand up for a multi billion dollar corporation which the only thing they can do right is sell stuff weird how you can get your free season reward but there’s never a problem charging ppl for packs.  

Nimho2641 I am afraid there is no one you can personally call. Even contacting support they will tell you it is a known issue. For the moment, this is an issue that players will need wait on for the games team to resolve on their end.

Same here, as of 03/03 have not received my Julius Brents either. People spend alot of money and put many hours into a game just for EA not to care and never respond to players comments. But spend money at a 3rd party company they ban you quick. All about the money not the players. NFL needs to allow others the rights to make a game. Especially all the gambling that takes place with minors and states that don't allow gambling all these packs are just a gamble. A very expensive gamble. 

Have not fixed mine nor my sons. Loss my drive to even grind anymore. Whole weekend without my reward to help with ranked again. 

So we need to wait on something we earned. EA sure does make sure nothing is ever wrong with the store now do they. There is a reason EA was voted worse gaming company. NFL should be ashamed for this to be allowed to happen to football fans. Still waiting on my reward, we will wait for whenever EA can do there job. 

Same here bro I made it to champion 3 had a round 35-3600 ranked points nd I still haven’t received Julius Brents it’s been days bro I don’t understand how some ppl are getting their rewards but not all