Forum Discussion

IdkGoodPublicID's avatar
IdkGoodPublicID
9 months ago
Solved

I did not receive the free card from the MCS Twitch stream.

I had the live open for around 2 hours and 45 minutes, while Israel Mukuamu requires 2 hours and 30 minutes. When I reached that, I pressed claim. It's been nearly a day and I haven't gotten anything. I checked my everywhere I could possibly find it, and I didn't receive anything. does anybody know how i can get the rewards? My secondary desperately needs help.

6 Replies

  • airline08's avatar
    airline08
    9 months ago

    I watched for 3 hours and didn't receive anything and contacted support STILL NOTHING 😢 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 months ago

    Hey @IdkGoodPublicIDs @airline08 

    To ensure you are eligible to earn Twitch Drops check out the following articles to make sure your EA and Twitch accounts are correctly linked and remember to actively watch streams!

    If you run into issues seeing your content or claiming drops, first be sure your accounts are correctly linked and you watched the stream for the correct amount of time. If you continue running into issues reach out to our support for further assistance. 

    🏈🏈🏈 Hope to see you on the field! 🏈🏈🏈

  • ExtentAK51's avatar
    ExtentAK51
    9 months ago
    1 pt

    I recieved no credit for watching the whole thing and thus got no drops. This is especially important because i did not get the 90 overall MCS FS and all the MCS players go into a set at the end so this effectively screws me over. I've rarely had twitch drop issues in the past, just sometimes a delay in getting items but never this long and never just straight up not getting credit for watching.

    Ive put in a ticket with EA and they keep marking it as resolves with no other corespondence. I've tried to navitage making a claim on twitch but it seems to only let you make claims a handful of amazon specific games. Am I out of luck or is there any other way to petition to get my drops (namely the MCS player as I do not care about packs all that much) 

    Thanks in advantace! 

  • XxTundra08xX's avatar
    XxTundra08xX
    8 months ago

    I have still yet to receive my twitch rewards for watch the madden 25 MCS event on November 13th at 6:00pm. I have contacted Twitch and they said to contact ea, I did so and they told me to post here for fix. I have claimed the rewards in Twitch and the account is connected properly. I had same issues last year as well on old account. Not sure why this is so difficult. 

  • moretti52's avatar
    moretti52
    8 months ago

    i was told to submit a ticket because my ea account isnt linked to the correct twitch account. They need to remove the twitch account because it can only be connected to one account. That was a week ago my ticket says waiting for player but i can add anything to the ticket. EA straight sucks

  • moretti52's avatar
    moretti52
    8 months ago

    now they said they unlinked it and they cant help me at all.....YESSSSS DUDE

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