Forum Discussion

6 months ago

Solved

Madden 25 Our servers cannot process your request at this time.

I keep getting the following error: Error… Our servers cannot process your request at this time. Please try again later. this happens when I try to play anything in ultimate team. I also tr...

EA_Illium
6 months ago
Hi @heaven4242, Can you try generating a new lineup in MUT and confirm if the error message continues?

Chriso91

6 months ago

Same here... i can not entering Ultimate Team!! Every time "our servers cannot process your request at this time" also in online game modes like superstar ko and quick head-2-head game.

I am changes my lineup last time a played i remember.. maybe this could be the problem? But i can not changed it, because i dont came in...

I playing out of Germany

I hope you have an solution for us.

Baer667

6 months ago

@Chriso91 Yes I am also in Germany. This can been an issue already the whole year here and there in Madden 24. That's just their bad servers in Europe, they don't care about us. US kids can play...

mibreit1986
6 months ago
@Baer667 I am from Germany as well…
Have tried everything but nothing has solved this issue in the last 40 hours…
abc7136a2074104
6 months ago
I'm also from Germany... So we can't expect a quick solution for this problem?! If I had the same problem last year with madden 24 an there was no support, it definitly would have been my last madden...
- szollo12
  6 months ago
  @abc7136a2074104 I'm from Hungary and have the same problem.
  - Errossayz
    6 months ago
    Same here ... also Europe
- EA_Kent
  Community Manager
  6 months ago
  Hey everyone,
  
  We appreciate the heads-up on this.
  
  Those of you who are getting this error in Germany, would you mind letting us know which Internet Service Provider you're using?
  
  Thank you!
  - CodeineKrazy204
    6 months ago
    I’m in Canada myself, using BELL internet. I can’t connect to UT today and get the “Error our servers cannot process your request right at this time. Please try again later.
    What’s strange is I CAN load into my online multiuser franchises?
    Anyone with a fix?
    I’m on Xbox Series X as well.
Chriso91
6 months ago
@Baer667 Friday all was fine by me. Everything works. Yesterday we have a Telekom issue in Frankfurt place. Maybe this could be the problem right now. So internet works already but no login to Ultimate Team..