I keep getting the following error:
Error… Our servers cannot process your request at this time. Please try again later.
this happens when I try to play anything in ultimate team. I also tried superstar mode and it’s stuck on the main screen. Btw I’m on Xbox.
PS5 not connecting to my phone for mobile hot spot. Says weak signal.
Any other suggestions?
Also, up until Aug 20, I was able to play MUT.
Can play CFB UT without problems as well as FC24 FUT.
I own an accounting practice and work from home. I’m not comfortable messing with my internet connection.
Ill try the mobile spot again and might even try bringing my PS5 to a friends house and see what happens, but I’m not messing with internet connection when 99.9% of my connections have zero problems, including other EA games. There has got to be a better answer.
This is so frustrating. Especially when I could connect then all of a sudden could not and it is only one game / app having the issue.
Ok. Will try that as well. May not happen until later, but I will let you know what happens.
Community Manager@SlapShotSal https://help.ea.com/en/help-home/
Sounds good. If this doesn't help, and you can't respond until this evening, I recommend contacting an advisor by opening a case here as I'll be away for the weekend.
Community ManagerAlso, do you have another PSN ID you can try? Just curious if another account works.
I’ll ask my daughter. I think she has a PS account.
I tried the change DNS settings and no change with either change. Same issue. I can get into Madden but no MUT or Online (same error that servers can’t process request at this time).
Any other ideas?
