Forum Discussion
What is the status of your case when you check on it?
@EA_Aljo The current case is pending since Jan.8th. This is the 3rd time I opened a case. EA Help via chat informed me that I would have to seek help for missing content via the forum
- EA_Aljo8 months ago
Community Manager
We're not aware of anyone not receiving the make good when they should have. If you didn't get it either you did and it wasn't noticed or you weren't eligible for it to begin with. I'm very sorry to say, there's nothing we can do to help with this over Answers HQ.
- simbacrazy18 months agoRising Novice
@EA_Aljo This makes no sense. I submitted a case the day the pack was misadvertised. Submitted a screenshot of the pack and via email repsonse and EA Help and forum cant help.
Same thing with EA Play rewards not being sent out every month. No help for any content issues that are commone for most users
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