I keep getting the following error:
Error… Our servers cannot process your request at this time. Please try again later.
this happens when I try to play anything in ultimate team. I also tried superstar mode and it’s stuck on the main screen. Btw I’m on Xbox.
Community ManagerI can't check that, but if you were banned, you'd receive an email and an in-game message saying so. Unfortunately, I don't know what else could be causing this. Did you make any changes to your privacy settings recently? Also, it would be good to check the IPv setting. I have seen issues with using IPv6. You'll need to google the instructions for finding that or contact your ISP. It's not displayed on PS4 like it is on Xbox.
Community ManagerI have something else for you to try. Do you have access to an older Madden game? If so, load into it and see if you get asked for a verification code. If you do, enter that and then try Madden 25 again.
You mention having this issue also with H2H. Is that happening in MUT and quickplay?
Yes, will need to download, but I have access to Madden 24 and probably older.
Will let you know.
Yes, will need to download, but I have access to Madden 24 and probably older.
I can't play anything in MUT, and can't play anything that's online
So downloaded Madden 24.
No code asked for
Madden 24
Cannot get into MUT - servers cannot process request at this time
Superstar KO - goes in, then kicks out to screen
Head to Head online - got to "looking for opponent" screen
Madden 25
Cannot get into MUT - servers cannot process request at this time
Superstar KO - goes in, then kicks out to screen
Head to Head online - never gets to screen, just blank space
Community ManagerThanks for the update. I'll let you know if I hear of any other potential resolutions.
