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Alch3myIII's avatar
Alch3myIII
Seasoned Novice
3 days ago

Team Pass refund

On Madden 25, I accidentally bought the team pass instead of the platinum field pass and I would like a refund please.  It was misleading because there was an update with the new season 6 release and as soon as you’re entering ultimate team, it’s asking you for money for the pass with extra content.  I purchased points and bought it thinking I was getting the field pass content.  I didn’t want to spend the points on more team banner content.  Please advise so I can get this corrected.  Thank you.

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Alch3myIII Refunds would depend on where it was purchased. If this was on console, you would have to follow their refund policy as EA cannot refund console purchases.

    If this was through the EA app, you would follow the - How To Get a Refund EA help article.

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