Where did my coins go EA?
Spent a few thousands dollars on this game probably by now at this point in the, and haven’t logged on for a few days or so due to traveling. I had somewhere between 20-25 million coins when I last logged on and I now have 125k. Somebody needs to fix this immediately. If anybody knows how I go about correcting this or who I need to get in contact with please let me know.
When it comes to content being removed from an account like this, it only happens for a few reasons. Typically, a compromised account - TOS sanction - a persona was removed, which wipes progress.
However, if you feel you have been incorrectly banned, you can dispute this decision with the Terms of Service team through the link here.
- Click Contact Us at the top of any page on EA Help.
- Select the game from which your account was banned or suspended. If it’s on your whole EA Account, choose the EA app.
- Choose your platform.
- Select Manage My Account, then Banned or Suspended Account.
- Click the Select Contact option.
- If you haven’t already done so, sign in to your account with the ban or suspension.
Please let us know if these steps don't work for you and if you still can't submit your appeal!
Cheers!
