Forum Discussion
Since the new madden 26 update has come out I'm unable to play superstar mode. every time I try to play the mode I get one of two messages either "An error has occurred. Try again later." or "Couldn't retrieve your superstar saves information. Try again later." This is the only mode it does it for as I'm able to play online ultimate team and franchise mode. To try and solve this problem I have uninstalled madden 26 two time, I have reset my Xbox series X, I have cleared local saved games and I have still not hade a solution. Any help would be appreciated as this is quite frankly unacceptable and frustrating. For a £70 game.
I did same exact thing & still have not been able to access Superstar mode for going on 3 weeks now. It is now November 6th 2025. We r heading into mid-season in NFL for a multi billion dollar company there shouldn't be an issue this egregious. And no public social media response. All EA cares about is MUT. I guarantee if that ever goes down there be a huge PR response from EA. I also talked on live chat to at least 8 representatives over the course of the 3 weeks Superstar mode has been dead & all they keep saying it's not on your #ours end it's on EAs end. However there's still no resolution, what r they waiting for the end of NFL season to address important concerns.