Solo challenges menu not loading

I haven’t been able to access the challenges menu for a few days now. I load up the game on my Xbox, go to ultimate team, click challenges, and the game gets stuck on the screen at the 10 yard line of the Ultimate Team Background. The game doesn’t freeze, the music continues to play and all other functions of the game currently work for me in ultimate team, it’s just every time I click on the challenges menu, I’m met with this screen. If anyone has had this similar issue please help. I’ve restarted my console multiple times, cleared my cache multiple times, uninstalled the game multiple times, lineup fixes (Generate Best) but nothing seems to work. I’ve been trying to look for a solution for days, but it seems like no one has an answer and that it’s an EA issue. I’m just hoping if it is, they can fix that end for me. My Xbox GT is MOTORCITYLION